Service agreement
Updated 12 October 2026. Confirm the missing business details, prices, tax treatment and service terms before public publication or paid engagement. No legal compliance certification is claimed.
Parties and purpose
Client [legal name and contact]. Supplier [SiteBoost legal trading name and required address]. Effective date [agree]. Authorised contacts [agree]. Describe the business goals and attach the approved project scope.
Deliverables
State the platform, pages, content responsibilities, forms, integrations, accessibility requirements, acceptance process, revision allowance and exclusions. Define booking provider, usage limits and calendar responsibilities if relevant.
Fees and taxes
Select the proposed package, confirm its scope, and state the final total and actual VAT treatment. Agree deposit, milestones, payment dates and separately quoted domain, hosting, provider and integration costs. No tax status is assumed.
Schedule and reviews
Agree a realistic project schedule, client content deadlines, review points and the included consolidated revision rounds. Quote any additional work before beginning it.
Management and support
Choose a supported platform and plan. Website Care has no routine content time. Managed proposes 60 minutes of monthly content changes for up to seven pages. Bookings and Growth require an operational provider and approved limits. Set Growth’s improvement allowance, support hours, response targets, unused-time treatment and escalation process.
Ownership and handover
Define ownership of client content, design IP and source code, together with third-party licences, repository/CMS access, hosting responsibility and handover conditions.
Cancellation and data
Agree notice, billing, refunds, termination assistance and export. Confirm processing responsibilities, retention, processor agreements and confidentiality. Have the liability and dispute clauses reviewed before signing.
Agreement
Supplier signature [required]. Client signature [required]. Date [required]. This website template is not an executed contract.